Posts Tagged ‘tire management software’

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5 Ways to Improve the Automotive Repair Customer Retention Rate

Wednesday, June 29, 2016 21:35

The percentage of existing customers that purchased services during a period is the measurement of retained customers. This performance indicator is a measurement of how well the shop is doing at keeping customers. Many factors can contribute to customer retention … Continue reading

 
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6 Ways to Grow the Auto Repair Recommendation Capture Rate

Wednesday, June 29, 2016 21:26

Measuring the percentage of recommendations that become sold services is an important measure of sales success. The sales of recommended services that are generated as a result of inspections or diagnoses can be a significant portion of overall revenue. Thus … Continue reading

 
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3 Ways to Increase the Repeat Business Quote Capture Rate in Auto Repair

Wednesday, June 29, 2016 21:14

An existing customer may ask for pricing on a service for different reasons. It may be that they want to determine if the service is affordable. Or it may be that they’re comparison shopping. In this scenario the loss of … Continue reading

 
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5 Ways to Improve the Customer Acquisition Rate in Auto Repair

Wednesday, June 29, 2016 21:08

The customer acquisition rate is a measure of the rate at which new customers are added. The rate is determined by taking the number of customers at a given starting date and taking a count of the new customers added … Continue reading

 
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6 Ways to Increase the New Business Quote Capture Rate in Auto Repair

Wednesday, June 29, 2016 20:52

  The new business quote capture rate is the measure of the percentage of quotes given to prospective customers that turn into repair orders. Increasing the new business quote capture rate can have a huge impact on growth and profits … Continue reading

 
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Auto Repair Shop Vehicle Movement vs Computer Performance

Wednesday, May 25, 2016 22:09

The movement of vehicles in an auto repair shop is very similar to the way information is processed by a computer. Inside the auto repair shop are bays and outside there is a parking area. Employees move vehicles from the … Continue reading

 
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Comparing Auto Repair Vehicle Movement to Computer Performance

Monday, May 23, 2016 21:34

The process of moving vehicles into an automotive repair shop – working on them – then returning them to the parking lot is very similar to the way a computer works. A computer processor moves information from disk into memory … Continue reading

 
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FastTrak Resource Planning is Now Available

Monday, May 9, 2016 16:46

    The FastTrak Resource Planning Feature supports easy recognition of resource availability when scheduling. Target capacities can be set and monitored to ensure shop is loaded to proper level. Reliable vehicle drop off and promised delivery dates are calculated … Continue reading

 
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Achieving Continuous Growth in Automotive Repair

Friday, April 29, 2016 22:00

Continuous growth can be achieved through continuous improvement. This is true in any business. Continuous improvement rests on understanding the marketplace, knowing competitor’s strengths and weaknesses and honestly assessing your own strengths and weaknesses. Strengths and weaknesses are determined by … Continue reading

 
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Fueling Continuous Growth in Automotive Repair

Friday, April 29, 2016 21:50

Continuous improvement fosters continuous growth. Therefore continuously assessing strengths and weaknesses of yourself and your competition will support success. This requires monitoring competitors, the marketplace and your own strengths and weaknesses. All factors will change over time thus areas of … Continue reading

 
 
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