Posts Tagged ‘improve productivity’

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FastTrak Mobile Shop Manager – Release 2 is Now Available

Monday, March 16, 2015 18:55

Release 2 of FastTrak Mobile Shop Manager contains many improvements to support efficiency and ease of use. New features have been added to support shop management and increased productivity. And integration with FastTrak has been enhanced providing greater workflow visibility … Continue reading

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7 Points on Management by Dr. W. Edwards Deming

Wednesday, January 21, 2015 19:36

  Dr. Deming teaches us that the majority of quality problems are process oriented. In his viewpoint quality of service delivery is affected by all aspects of an organization and therefore clearly defined effective process definition by management is essential … Continue reading

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A Look at Management Styles and the Automotive Repair Business

Tuesday, September 30, 2014 0:59

People employ many different management methodologies and over the years these practices have been defined and labeled. Many managers will gravitate to one management style and will be known for their preferred method of interacting with subordinates. This writer believes … Continue reading

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Utilizing the Laissez-faire Management Style in Auto Repair

Monday, September 29, 2014 23:59

When the laissez-faire management style is employed goals and objectives are communicated but the means of achieving them is left up to the employees. This is a very “hands off” approach to management. It can lead to an easier situation … Continue reading

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Using the Chaotic Management Style in Automotive Repair

Monday, September 29, 2014 21:40

The name of this management style may be somewhat misleading as it seems to imply that the objective is to promote chaos. However, what it really means is that all members or facets of an organization are allowed to act … Continue reading

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Using the Democratic Management Style in Auto Repair

Monday, September 29, 2014 21:08

When a democratic management style is utilized – employees are included in the decision making process. This management methodology is well suited to situations in which there are more than one possible alternative to addressing a situation and both management … Continue reading

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The Consultative Management Style and Automotive Repair Employees

Monday, September 29, 2014 19:56

The consultative management style – sometimes referred to as ‘Paternalistic’ employs the style of the autocratic management style in decision making regarding business processes and work execution but the needs of employees on a social and personal level are taken … Continue reading

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Employing an Autocratic Management Style in Automotive Repair

Monday, September 29, 2014 17:11

An autocratic management style is used by a manager who decides what will be done and exactly how it will be done with no input from subordinates. Although this sounds somewhat negative there are circumstances under which it may be … Continue reading

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Employing Business Metrics to Increase Auto Repair Sales

Saturday, May 31, 2014 19:21

The term business metrics refers to taking measurements of key performance areas and evaluating them to determine if trends are positive or negative. Business metrics are measured in percentages making their assessment straight forward. Customer acquisition and retention rates, profit … Continue reading

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5 Ways to Improve Auto Repair Sales by Reducing Warranty Work

Saturday, May 31, 2014 0:39

  In Auto Repair the negative impact of warranty work or comebacks is well understood. At its worst it can result in lost business and at the very least it will result in lost productivity. When a vehicle returns for … Continue reading

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Automotive Management Network

A place to exchange information …