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Three Key Points on Automotive Repair Sales

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Friday, November 30, 2018 18:49

Making the most of the automotive repair sales process can increase revenue and help to build long term relationships with customers. Auto repair shop owners and service advisors are very good at presenting service and repair requirements to customers and … Continue reading

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Presenting an Auto Repair or Tire Estimate

Tuesday, February 21, 2012 1:24

Positive attitudes produce positive results, clear communication results in understanding and honesty builds trust. Nowhere are these facts more evident than when communicating an estimate to a customer. A very large part of why customers engage a company or individual … Continue reading

 
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Measuring Customer Attrition, Retention and Acquisition Rates for Tire and Auto Repair Shops

Monday, January 30, 2012 21:46

To make informed decisions when developing marketing plans, business plans and budgets it is important to know the customer attrition, retention and acquisition rates for the business. The customer attrition rate indicates the percentage of customers that are lost over … Continue reading

 
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Developing a Phased System Implementation Plan

Friday, January 27, 2012 23:49

Implementing a new business support software system is an undertaking that should always be taken with care. The ease or difficulty of a new system startup is directly related to the degree of advance planning and preparation undertaken.  The better … Continue reading

 
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Writing a Business Plan for Tire and Auto Repair Shops

Saturday, January 21, 2012 1:04

Writing a business plan is essential to success in any enterprise. It’s about leadership. A business owner who doesn’t plan is not leading. A business plan states what you expect to accomplish in the months and years ahead and then … Continue reading

 
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Developing Sales Projections for Tire and Auto Repair Shops

Tuesday, January 10, 2012 23:23

An important part of planning for a tire or auto repair shop is projecting what sales will be in future months. There are a number of factors that come into play when compiling these numbers and information can come from … Continue reading

 
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Writing an Effective Marketing Plan for Tire and Auto Repair Businesses

Monday, January 2, 2012 18:37

Developing an effective marketing plan is an important part of any good company business plan. A marketing plan takes the decisions that were made in Identifying the Target Market, How to Reach them, Marketing Campaigns, Marketing Strategy and Marketing Objectives … Continue reading

 
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Tire and Repair Shop System Implementation and Process Mapping

Friday, December 30, 2011 20:16

When implementing a new software system the most important step to ensuring a smooth start up is relating the existing business processes to the new software. It is always the best policy to change as little as possible when implementing … Continue reading

 
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Evaluating Competition vs. Cooperation in Tire and Auto Repair Shops

Monday, December 26, 2011 18:21

In any business healthy and friendly competition among co-workers is a good thing. Competition brings out the best in people. It motivates, stimulates and drives us to accomplish the maximum possible. Cooperation enables people working together to achieve positive results. … Continue reading

 
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FastTrak Auto Shop Manager/FastTrak Tire Shop Manager release 6.0 is available for general release

Friday, December 23, 2011 22:23

Risoria Limited is proud to announce that FastTrak Auto Shop Manager/FastTrak Tire Shop Manager release 6.0 is available for general release. Many improvements and new features have been added to FastTrak increasing the already wide array of support capabilities. Parts … Continue reading

 
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Parts Pricing for Tire and Auto Repair Shops and the Cost of Procurement

Friday, December 23, 2011 19:19

Parts pricing and sourcing is an integral component of the sales process in a Tire or Auto Repair business. Labor and parts are the 2 basic elements of services provided and both contribute to quality and price. It is important … Continue reading

 
 
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