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Using Key Performance Indicators in Automotive Repair Management

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Tuesday, September 4, 2018 18:17

In the automotive repair business circumstances will always require management attention. If a business is to sustain positive growth then key performance indicators can be evaluated to identify areas to which attention should be focused. When utilizing key performance indicators … Continue reading

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Tire and Repair Shop System Implementation and Process Mapping

Friday, December 30, 2011 20:16

When implementing a new software system the most important step to ensuring a smooth start up is relating the existing business processes to the new software. It is always the best policy to change as little as possible when implementing … Continue reading

 
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Evaluating Competition vs. Cooperation in Tire and Auto Repair Shops

Monday, December 26, 2011 18:21

In any business healthy and friendly competition among co-workers is a good thing. Competition brings out the best in people. It motivates, stimulates and drives us to accomplish the maximum possible. Cooperation enables people working together to achieve positive results. … Continue reading

 
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FastTrak Auto Shop Manager/FastTrak Tire Shop Manager release 6.0 is available for general release

Friday, December 23, 2011 22:23

Risoria Limited is proud to announce that FastTrak Auto Shop Manager/FastTrak Tire Shop Manager release 6.0 is available for general release. Many improvements and new features have been added to FastTrak increasing the already wide array of support capabilities. Parts … Continue reading

 
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Parts Pricing for Tire and Auto Repair Shops and the Cost of Procurement

Friday, December 23, 2011 19:19

Parts pricing and sourcing is an integral component of the sales process in a Tire or Auto Repair business. Labor and parts are the 2 basic elements of services provided and both contribute to quality and price. It is important … Continue reading

 
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Setting Marketing Objectives for Tire and Auto Repair Shops

Sunday, December 18, 2011 20:09

Setting marketing objectives or goals is an important aspect of any marketing or business plan. The goals must be realistic, achievable, specific and measurable. Objectives are statements of what you want to accomplish through your marketing efforts. Examples of marketing … Continue reading

 
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Performing a Cost Benefit Analysis for Auto Repair and Tire Shop Systems

Wednesday, November 30, 2011 14:39

A cost/benefit analysis should always be part of any software system evaluation. Without performing this exercise a decision may be made based on the wrong criteria. The majority of the costs in a software system implementation occur on the front … Continue reading

 
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Employee Empowerment … the Anti-Micro-Manager

Tuesday, November 22, 2011 1:14

The philosophy of Employee Empowerment is based on allowing employees to have input and control over the way their work is performed. There is undoubtedly a direct correlation between employee growth and business growth. As employee knowledge and abilities expand business success will do the same. Continue reading

 
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Measuring the Accuracy of Labor Estimates for Auto Repair and Tire Shops

Monday, November 14, 2011 17:53

Labor is a significant component in determining profitability and competitiveness in the auto repair and retail tire business. It is of the utmost importance that estimates of labor time are as accurate as possible to ensure that work is profitable … Continue reading

 
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Developing an Effective Marketing Strategy

Tuesday, November 1, 2011 3:53

The purpose of developing a marketing strategy is to focus on target markets that present the best opportunities. Marketing without a defined strategy may be effective but focused marketing will always bring the best results. Target markets that will be … Continue reading

 
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Implementing Change and Achieving Buy In

Wednesday, October 26, 2011 2:05

Change is inevitable. Change can be brought about by external circumstances, internal changes (personnel, etc), growth objectives, new investments and a host of other factors. Change is never easy but it’s even harder when it’s not managed. The importance of … Continue reading

 
 
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