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Combatting Declining Sales in Automotive Repair

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Thursday, May 31, 2018 17:10

In the automotive repair business achieving and maintaining required sales levels is an ongoing challenge. It’s always better to be proactive in this regard but unexpected circumstances can always affect the best laid of plans. An effective practice is to … Continue reading

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Evaluating the Effectiveness of Repair Order Processing

Monday, October 10, 2011 22:21

The cost of processing a repair order can vary considerably depending on the complexity of the work to be performed as well as a number of other factors. A very simple repair order can take very few relatively small steps … Continue reading

 
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Evaluating Shop Management System Integration Capabilities

Monday, October 3, 2011 23:30

When evaluating software for an auto repair or tire business, integration capability is a very important factor to consider. The effectiveness of any system is directly affected by the extent that this area is addressed. Depending on the volume of … Continue reading

 
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Reaching Your Target Market

Tuesday, September 27, 2011 0:29

Being in the right place at the right time requires knowing what the right place is. Delivering the right message in the right place requires knowing what is important to your target market Continue reading

 
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Quality, Price and Delivery – Know the Right Mix

Tuesday, September 27, 2011 0:18

Every customer would be ecstatic if they received top quality at the lowest price with no wait time Continue reading

 
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The True Cost of Inventory

Tuesday, September 13, 2011 0:03

Tires and parts are an integral part of an auto repair operation. So how do you determine the true cost of inventory? There’s a cost associated with carrying inventory but there’s also a cost that comes with not having inventory. … Continue reading

 
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Evaluating Software System Architecture

Thursday, September 8, 2011 18:38

When evaluating software systems the impact of system architecture is an extremely important factor to consider. The database, programming language, hardware requirements, operating system requirements and network/internet requirements all contribute to the usability of the system as well as the … Continue reading

 
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Defining Your System Requirements

Wednesday, September 7, 2011 20:25

System requirements definition can be the most important step in purchasing a new software system but it is often left out of the process. Defining what you want from your system allows you to investigate possible alternatives and rule out … Continue reading

 
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Increase Profits Through Process Improvement

Wednesday, September 7, 2011 20:05

A manager that knowingly allows money to be wasted might just as well be stealing it …. John Rockefeller Improving and streamlining processes within an organization can eliminate waste, reduce costs and enable better customer service. The savings and potential … Continue reading

 
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Setting Profit Goals

Wednesday, September 7, 2011 19:45

Setting the right profit goals can mean the difference between success and failure. Offering a price that the customer is happy with is important in earning business but you must be profitable to succeed as a business. Setting target profit … Continue reading

 
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Know Your Customer

Wednesday, September 7, 2011 19:17

  ‘I don’t know the secret to success but a sure path to failure is to try to please everyone … Bill Cosby’ Knowing your customer is the key to providing optimum service. Understanding what the customer considers most important … Continue reading

 
 
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Automotive Management Network

A place to exchange information …