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Combatting Declining Sales in Automotive Repair

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Thursday, May 31, 2018 17:10

In the automotive repair business achieving and maintaining required sales levels is an ongoing challenge. It’s always better to be proactive in this regard but unexpected circumstances can always affect the best laid of plans. An effective practice is to … Continue reading

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Managing the Training and Pilot Phases of System Implementation

Wednesday, February 29, 2012 0:19

The training and pilot phases of a system implementation are critical to the overall success of the project. Managing these phases of the project is best handled by developing written check lists and ensuring that each business process that will … Continue reading

 
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Team Building for Tire and Auto Repair Shops

Thursday, February 23, 2012 0:28

A group of competent individuals working as an integrated unit will be many times more effective than a group of superstars acting independently. Fostering teamwork and cooperation can be the most important ingredient to success in business. The effectiveness of … Continue reading

 
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Presenting an Auto Repair or Tire Estimate

Tuesday, February 21, 2012 1:24

Positive attitudes produce positive results, clear communication results in understanding and honesty builds trust. Nowhere are these facts more evident than when communicating an estimate to a customer. A very large part of why customers engage a company or individual … Continue reading

 
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Measuring Customer Attrition, Retention and Acquisition Rates for Tire and Auto Repair Shops

Monday, January 30, 2012 21:46

To make informed decisions when developing marketing plans, business plans and budgets it is important to know the customer attrition, retention and acquisition rates for the business. The customer attrition rate indicates the percentage of customers that are lost over … Continue reading

 
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Developing a Phased System Implementation Plan

Friday, January 27, 2012 23:49

Implementing a new business support software system is an undertaking that should always be taken with care. The ease or difficulty of a new system startup is directly related to the degree of advance planning and preparation undertaken.  The better … Continue reading

 
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Writing a Business Plan for Tire and Auto Repair Shops

Saturday, January 21, 2012 1:04

Writing a business plan is essential to success in any enterprise. It’s about leadership. A business owner who doesn’t plan is not leading. A business plan states what you expect to accomplish in the months and years ahead and then … Continue reading

 
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Developing Sales Projections for Tire and Auto Repair Shops

Tuesday, January 10, 2012 23:23

An important part of planning for a tire or auto repair shop is projecting what sales will be in future months. There are a number of factors that come into play when compiling these numbers and information can come from … Continue reading

 
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Writing an Effective Marketing Plan for Tire and Auto Repair Businesses

Monday, January 2, 2012 18:37

Developing an effective marketing plan is an important part of any good company business plan. A marketing plan takes the decisions that were made in Identifying the Target Market, How to Reach them, Marketing Campaigns, Marketing Strategy and Marketing Objectives … Continue reading

 
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Tire and Repair Shop System Implementation and Process Mapping

Friday, December 30, 2011 20:16

When implementing a new software system the most important step to ensuring a smooth start up is relating the existing business processes to the new software. It is always the best policy to change as little as possible when implementing … Continue reading

 
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Evaluating Competition vs. Cooperation in Tire and Auto Repair Shops

Monday, December 26, 2011 18:21

In any business healthy and friendly competition among co-workers is a good thing. Competition brings out the best in people. It motivates, stimulates and drives us to accomplish the maximum possible. Cooperation enables people working together to achieve positive results. … Continue reading

 
 
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