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Managing your Auto Repair Business through your Shop Management System

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Friday, September 29, 2017 16:48

Today’s shop management systems are able to support many of the business processes performed by the automotive repair shop. Even with the capabilities of these software systems many shops still handle some or all of these functions outside of their … Continue reading

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7 Auto Repair Shop Customer Service Mistakes That You’ll Want To Avoid

Wednesday, July 13, 2011 16:37

If you want to have lots of customers raving about your auto repair shop, you need to have great customer service. Here are seven of the biggest customer service mistakes that many auto repair shops make.  You’ll want to avoid … Continue reading

 
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The Best Way To Present A Car Repair Estimate To A Customer

Tuesday, June 28, 2011 0:00

Presenting a repair estimate to a customer can be a difficult process. It’s usually a nerve-wracking experience for customers because they’re expecting a big bill. To help you improve your customer service, here are seven important tips on how to … Continue reading

 
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Promotional Signage Tips That Get The Attention of Customers

Wednesday, June 22, 2011 0:00

Promotional signs are one of the oldest forms of marketing and also one of the most effective. A good sign could be the difference between a customer visiting your auto repair shop and a customer driving by your shop. To … Continue reading

 
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How To Greet Customers Who Walk Into Your Auto Shop or Tire Shop

Tuesday, June 14, 2011 0:00

Independent Retailer reported that customers are more likely to spend more money when they believe they are receiving excellent customer service. As we all know, great customer service starts with the way that you greet customers as they enter your … Continue reading

 
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Signs That It’s Time for a New Computer at Your Tire Shop or Auto Shop

Wednesday, May 25, 2011 0:00

  Your computer at your auto repair shop or tire store is one of your most valuable assets. For most auto repair shops and tire stores, it contains the repair shop software or the tire shop management software needed to … Continue reading

 
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Why Your Auto Repair Shop or Tire Store Needs Customer Satisfaction Surveys

Wednesday, May 18, 2011 0:00

If you want to improve sales at your auto repair shop or tire store, you need to know what your customers think about your services. One of the best ways of getting the opinions of customers is through a customer … Continue reading

 
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How Auto Repair Shops Can Identify Their Target Market

Tuesday, May 10, 2011 17:22

If your auto repair shop doesn’t have a target market, it’s going to be tough to keep sales going up every year. If you’re unfamiliar with the term target market, it’s a group of customers that generally share similar traits. … Continue reading

 
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How To Take Your Auto Repair Shop To The Next Level

Wednesday, May 4, 2011 0:00

So you’ve built a successful business.  Your auto repair shop is bringing in lots of customers and lots of money. There’s only one problem. You want to get away from the day-to-day operations of your auto repair shop, but it … Continue reading

 
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Tips On Buying An Auto Repair Shop Invoice Printer

Wednesday, April 27, 2011 0:00

Besides having repair shop management software, the invoice printer is one of the most important pieces of office equipment in your repair shop. There’s nothing worse than having an invoice printer that takes forever to print.  This can lead to … Continue reading

 
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Tips On How To Exceed Customer’s Expectations

Thursday, April 21, 2011 0:00

Every business wants to have happy customers.  This is especially true with auto repair shops and tire stores where business is fiercely competitive. If you want to beat the competition, you’re going to have to exceed the expectations of customers. … Continue reading

 
 
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