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Using Key Performance Indicators in Automotive Repair Management

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Tuesday, September 4, 2018 18:17

In the automotive repair business circumstances will always require management attention. If a business is to sustain positive growth then key performance indicators can be evaluated to identify areas to which attention should be focused. When utilizing key performance indicators … Continue reading

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Employing Operational Controls in Automotive Repair

Tuesday, April 24, 2018 21:08

An automotive repair operation can be a very complex environment. As volume increases so can complexity. Regardless, the primary concerns of the customer remain the same. Overall – customers want to have quality work performed on their vehicles with as … Continue reading

 
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A Look at Leadership Styles

Thursday, March 29, 2018 17:12

One of the primary functions of management in automotive repair is to lead. And there are many different leadership styles that can be assumed by an auto repair shop owner or manager. Often in these types of discussions people tend … Continue reading

 
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The Situational Leadership Style

Wednesday, March 28, 2018 19:31

  Situational leadership refers to providing direction in accordance with a given set of circumstances. This often requires a good degree of flexibility on the part of the leader but can be very effective in handling business issues and moving … Continue reading

 
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The Servant Leadership Style

Tuesday, March 27, 2018 20:37

  Servant leadership refers to a style by which a power sharing model of authority is employed and collective decision making is practiced. The essence of servant leadership is to foster leadership in subordinates. The more people can contribute – … Continue reading

 
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The Transformational Leadership Style

Monday, March 26, 2018 17:34

  Transformational leadership refers to a style by which an intellectually stimulating environment is created in the workplace through effective communication. This leadership style profoundly influences others and raises the performance level of the other members of the organization. Following … Continue reading

 
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Auto Repair Shop Organization

Wednesday, February 28, 2018 18:29

  One of the primary responsibilities of management in automotive repair is organization of the work environment. A well-organized environment not only has a positive impact on productivity and thus profitability it also affects customer relations as people will be … Continue reading

 
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Managing Process Flow in Automotive Repair

Wednesday, February 28, 2018 18:20

Organizing the processes within an automotive repair operation is one of the principle responsibilities of management. Well organized, clearly defined processes will have a huge impact on business success. There are numerous processes within an auto repair shop with the … Continue reading

 
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Personnel Organization in Automotive Repair

Tuesday, February 27, 2018 17:49

  An automotive repair operation at some point may find the need to organize personnel and divide responsibilities between people. In doing so it’s important to recognize whether activities within the business are value add or non-value add. It’s also … Continue reading

 
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The Auto Repair Shop Layout and Operational Performance

Monday, February 26, 2018 18:53

All aspects of a business operation are interrelated. The physical layout of an auto repair shop floor is the basis upon which the business operates. When determining the layout of a shop floor all factors and their relationships to each … Continue reading

 
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Operational Planning for Automotive Repair

Tuesday, January 30, 2018 23:03

Operational planning can have a major impact on business capacity, sales and profits in automotive repair. Different measurements on the effect of planning on business execution have shown that efficiencies can be increased by 20 percent on more. Efficiency increases … Continue reading

 
 
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