Archive for the ‘Tire Shop Management’ Category

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Measuring Efficiency and Proficiency for Auto Repair Shops

Monday, May 21, 2012 18:48

Managing availability and usage of shop labor can have a profound effect on profitability. In fact it’s one of the most often overlooked yet potentially impactful areas of business activity in an auto repair shop. These types of measurements require … Continue reading

 
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The Foundation of Lasting Relationships

Thursday, May 17, 2012 16:26

Long lasting positive relationships are at the core of every successful business. And the basis for a positive relationship is trust. Although in some situations a level of trust can be given at the start of a relationship, for the … Continue reading

 
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The Path to Full System Implementation for Auto Repair Shops

Friday, April 27, 2012 18:28

When a new software system is implemented, it will more than likely support the business processes as they existed before the new system was acquired but will not be fully utilized. When the decision is made to change software systems, … Continue reading

 
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Implementing Change

Wednesday, April 25, 2012 16:36

Implementing change can be one of the biggest challenges to a manager. Managing the change process and leading people through it are the keys to success. If people are included in the decision making process they will buy into the … Continue reading

 
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Excellence in Customer Service for Auto Repair Businesses

Monday, April 23, 2012 17:00

Excellent customer service is founded in reliability, timeliness and personal attention. Reliability is of the utmost importance as people do not want problems to recur after they’ve been corrected. A lack of reliability will most likely result in a dissatisfied … Continue reading

 
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The Impact of Online Reviews on the Auto Repair Business

Saturday, April 21, 2012 21:29

Online reviews can increase awareness of your business, boost search engine rankings and bring business to your company.  Studies have shown that a large percentage of people that evaluate automotive service offerings are significantly influenced by online reviews. It has … Continue reading

 
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Repair Shop System Implementation and Start up

Friday, March 30, 2012 16:31

The long journey from system evaluation and selection, installation, training and pilot is now complete and you’re ready to go live with your new software system. If the previous phases of the project have been well planned and executed the … Continue reading

 
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Auto Repair and Tire Shops – Instilling a Sense of Ownership

Wednesday, March 28, 2012 1:24

A sense of ownership in its members is at the core of every successful organization. All people understand ownership as it’s a fundamental part of our nature. With ownership comes responsibility. For example the owner of a car understands that … Continue reading

 
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Auto Repair and Tire Shops – What Defines Your Image

Friday, March 23, 2012 23:27

In any business environment image is critical but with many players offering similar products and services it becomes even more important. Every time a person is exposed to your business in any way their perception of who you are is … Continue reading

 
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Auto Repair and Tire Shop Web Site Marketing and Search Engine Optimization

Thursday, March 22, 2012 4:37

More and more people are searching for what they want to purchase online. At the time of this writing approximately 70 percent of the population finds and purchases goods and services on line. This means that for a business to … Continue reading

 
 
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