Archive for the ‘Tire Sales’ Category

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6 Keys to Success in Auto Repair Business to Business Sales

Monday, February 25, 2013 21:46

Business to business sales differs from business to consumer in that the factors that are important to success are not the same. A business manager’s focus will be on company to company relationships whereas an individual’s focus will be more … Continue reading

 
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Monitoring Auto Repair Shop Cost Management Efforts

Tuesday, October 30, 2012 23:51

Monitoring efforts at cost reduction will ensure their effectiveness as well as maintain focus on this important issue. Widening profit margins increases profitability and contributes to long term success. Often the demands of day to day business operations take up … Continue reading

 
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7 Keys to Successful Relationship Building in the Auto Repair Business

Friday, September 28, 2012 20:21

The most successful people are those who invest wisely. Success can be measured in a number of ways but those who achieve the greatest success are prudent and careful when making investments. Whether instinctively or otherwise those who are most … Continue reading

 
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Managing Sales Relationships in the Auto Repair Business

Wednesday, September 26, 2012 16:53

Interaction at the point of sale is one of the most important factors in customer relationship building. Often it can be the single determining factor in a customer’s decision on whether or not to continue to do business with a … Continue reading

 
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12 Keys to Excellence in Auto Repair Sales

Saturday, July 28, 2012 19:43

If sufficient care is given to the repair sales process success will follow. Pricing, profit, and product mix are primary components of any service offering. Providing accurate competitive estimates are critical to earning business. Sales presentation and customer service are … Continue reading

 
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Evaluating Sales Performance

Monday, July 9, 2012 21:15

Measuring sales effectiveness is a necessary part of any business. Sales effectiveness can be measured in a number of ways. Obvious indicators are revenue and profitability – critical factors to immediate success. However, when evaluating long term success other factors … Continue reading

 
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The Customer Experience

Saturday, July 7, 2012 18:00

In the auto service industry repeat business is paramount to success. The higher the customer retention rate the greater long term success will be. Therefore ongoing relationship management is critical. To assume everything is OK because there are no apparent … Continue reading

 
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The Foundation of Lasting Relationships

Thursday, May 17, 2012 16:26

Long lasting positive relationships are at the core of every successful business. And the basis for a positive relationship is trust. Although in some situations a level of trust can be given at the start of a relationship, for the … Continue reading

 
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Auto Repair and Tire Shops – What Defines Your Image

Friday, March 23, 2012 23:27

In any business environment image is critical but with many players offering similar products and services it becomes even more important. Every time a person is exposed to your business in any way their perception of who you are is … Continue reading

 
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Presenting an Auto Repair or Tire Estimate

Tuesday, February 21, 2012 1:24

Positive attitudes produce positive results, clear communication results in understanding and honesty builds trust. Nowhere are these facts more evident than when communicating an estimate to a customer. A very large part of why customers engage a company or individual … Continue reading

 
 
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