Archive for the ‘Feature’ Category

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12 Tips on Effective Time Management

Friday, August 24, 2012 17:35

Time is one of the most valuable commodities there is. There never seems to be enough of it. Focusing on your own use of time and applying efficiencies and organization will result in more available time. More available time allows … Continue reading

 
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11 Steps to Evaluating and Implementing Software Systems

Monday, July 30, 2012 17:48

Selecting and installing a new software system is a significant undertaking for any company. Selecting a system and them implementing it can be a daunting task but if undertaken with care positive results will be achieved. The key is in … Continue reading

 
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12 Keys to Excellence in Auto Repair Sales

Saturday, July 28, 2012 19:43

If sufficient care is given to the repair sales process success will follow. Pricing, profit, and product mix are primary components of any service offering. Providing accurate competitive estimates are critical to earning business. Sales presentation and customer service are … Continue reading

 
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11 Steps to Marketing Success

Friday, July 27, 2012 20:50

Marketing is a critical component of any business whether it is focused on attracting new business or retaining existing customers. And like any other business activity it must be managed to ensure its effectiveness and avoid wasted resources. The points … Continue reading

 
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Performing a Software System Review

Wednesday, July 11, 2012 18:27

Once a software system has been fully implemented and incorporated into a company’s business processes it should be reviewed periodically to gauge its impact on the business. A good system will have a positive impact on the business it supports … Continue reading

 
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The Customer Experience

Saturday, July 7, 2012 18:00

In the auto service industry repeat business is paramount to success. The higher the customer retention rate the greater long term success will be. Therefore ongoing relationship management is critical. To assume everything is OK because there are no apparent … Continue reading

 
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Software System Management for Auto Repair Shops

Friday, May 25, 2012 16:32

Software systems are part of an auto repair shop environment and need to be managed just like any other part of the business. Systems are a little different in that they act as support mechanisms for business processes. So managing … Continue reading

 
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Measuring Efficiency and Proficiency for Auto Repair Shops

Monday, May 21, 2012 18:48

Managing availability and usage of shop labor can have a profound effect on profitability. In fact it’s one of the most often overlooked yet potentially impactful areas of business activity in an auto repair shop. These types of measurements require … Continue reading

 
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Knowing the Competition and Developing a Winning Strategy

Saturday, May 12, 2012 21:06

Every business has competitors. If there is a business niche that’s worth pursuing more than one company will focus on that market. To be successful it is essential that competitors are known. To be competitive it’s necessary to identify the … Continue reading

 
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The Impact of Online Reviews on the Auto Repair Business

Saturday, April 21, 2012 21:29

Online reviews can increase awareness of your business, boost search engine rankings and bring business to your company.  Studies have shown that a large percentage of people that evaluate automotive service offerings are significantly influenced by online reviews. It has … Continue reading

 
 
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