Archive for the ‘Feature’ Category
11 Steps to Marketing Success
Friday, July 27, 2012 20:50
Marketing is a critical component of any business whether it is focused on attracting new business or retaining existing customers. And like any other business activity it must be managed to ensure its effectiveness and avoid wasted resources. The points … Continue reading
Performing a Software System Review
Wednesday, July 11, 2012 18:27
Once a software system has been fully implemented and incorporated into a company’s business processes it should be reviewed periodically to gauge its impact on the business. A good system will have a positive impact on the business it supports … Continue reading
The Customer Experience
Saturday, July 7, 2012 18:00
In the auto service industry repeat business is paramount to success. The higher the customer retention rate the greater long term success will be. Therefore ongoing relationship management is critical. To assume everything is OK because there are no apparent … Continue reading
Software System Management for Auto Repair Shops
Friday, May 25, 2012 16:32
Software systems are part of an auto repair shop environment and need to be managed just like any other part of the business. Systems are a little different in that they act as support mechanisms for business processes. So managing … Continue reading
Measuring Efficiency and Proficiency for Auto Repair Shops
Monday, May 21, 2012 18:48
Managing availability and usage of shop labor can have a profound effect on profitability. In fact it’s one of the most often overlooked yet potentially impactful areas of business activity in an auto repair shop. These types of measurements require … Continue reading
Knowing the Competition and Developing a Winning Strategy
Saturday, May 12, 2012 21:06
Every business has competitors. If there is a business niche that’s worth pursuing more than one company will focus on that market. To be successful it is essential that competitors are known. To be competitive it’s necessary to identify the … Continue reading
The Impact of Online Reviews on the Auto Repair Business
Saturday, April 21, 2012 21:29
Online reviews can increase awareness of your business, boost search engine rankings and bring business to your company. Studies have shown that a large percentage of people that evaluate automotive service offerings are significantly influenced by online reviews. It has … Continue reading
Repair Shop System Implementation and Start up
Friday, March 30, 2012 16:31
The long journey from system evaluation and selection, installation, training and pilot is now complete and you’re ready to go live with your new software system. If the previous phases of the project have been well planned and executed the … Continue reading
Auto Repair and Tire Shops – What Defines Your Image
Friday, March 23, 2012 23:27
In any business environment image is critical but with many players offering similar products and services it becomes even more important. Every time a person is exposed to your business in any way their perception of who you are is … Continue reading
Team Building for Tire and Auto Repair Shops
Thursday, February 23, 2012 0:28
A group of competent individuals working as an integrated unit will be many times more effective than a group of superstars acting independently. Fostering teamwork and cooperation can be the most important ingredient to success in business. The effectiveness of … Continue reading
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