Archive for the ‘Feature’ Category

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5 Keys to Auto Repair Shop Resource Utilization

Saturday, June 20, 2015 16:17

  Making the most of available resources in an auto repair business can have a major impact on sales and profitability. The objective of an auto shop is to service vehicles and thus much focus is directed to effective utilization … Continue reading

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Performance Management in Automotive Repair

Thursday, April 23, 2015 16:20

Performance management can be an important factor in success. Performance indicators can be evaluated at different levels to determine areas of strength and opportunities for improvement. To assess performance – measurements should be compared to one or more benchmarks. Examples … Continue reading

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Using Statistics in Automotive Repair

Wednesday, March 25, 2015 16:49

Statistical data is utilized throughout the automotive repair business. Statistics involve measuring and counting. The air pressure in tires, the depth of tire tread and the thickness of brake pads are examples of measurements taken frequently in automotive repair. Each … Continue reading

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5 Keys to Sales Strategies in Automotive Repair

Friday, February 27, 2015 0:17

A sales strategy is a plan that positions a company’s service offering in such a way that a competitive advantage is gained. A successful strategy will provide methods that allow sales personnel to communicate with customers in such a way … Continue reading

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Automotive Service Quality and the Teachings of Dr. W. Edwards Deming

Friday, January 23, 2015 18:02

Dr. W. Edwards Deming is recognized as one of the foremost experts on quality in the history of the United States. He teaches us that superior quality is contingent on clearly defined business processes and that elimination of waste through … Continue reading

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4 Keys to Market Segmentation in Automotive Repair

Friday, January 2, 2015 16:46

  Market segmentation involves dividing a target market into smaller subsets of people with common attributes and interests. There are different segmentation methods that can be employed with the ultimate goal being the development of one or more customer profiles … Continue reading

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Implementing Growth Strategies in Auto Repair

Saturday, November 29, 2014 0:55

In business you’re either going forward or going backward. There’s no such thing as standing still. Making sure that direction is forward involves employing one or more of a variety of growth strategies. Business growth strategies can be categorized as … Continue reading

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Marketing Strategies in Automotive Repair

Thursday, October 30, 2014 23:53

  Employing the correct marketing strategy can be critical to success. A good deal of what will constitute the best strategy is contingent upon the disposition of the business owner and the makeup of the geographic market serviced. This writing … Continue reading

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A Look at Management Styles and the Automotive Repair Business

Tuesday, September 30, 2014 0:59

People employ many different management methodologies and over the years these practices have been defined and labeled. Many managers will gravitate to one management style and will be known for their preferred method of interacting with subordinates. This writer believes … Continue reading

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Aligning Auto Repair Sales with the Buying Decision Process

Wednesday, August 27, 2014 19:28

When consumers purchase goods and services they generally go through five phases referred to as the Buying Decision Process. Understanding these phases can help to formulate marketing and service solutions that will win and retain customers. There are different factors … Continue reading

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