Archive for the ‘Feature’ Category

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Engineering the Automotive Repair Sales Process

Sunday, January 31, 2016 23:51

The sales process is a step by step definition of the phases involved in earning business. The process is intended to define the approach to acquiring new customers but many of the phases are applicable for repeat business as well. … Continue reading

 
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The 3 Point Automotive Repair Marketing Cycle

Sunday, January 3, 2016 1:35

  The marketing cycle can be looked at in a number of ways from a simple view of three phases to twelve or more. Following is a three phase cycle that starts with attracting business, followed by establishing relationships then … Continue reading

 
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The Automotive Repair Business Annual Check Up

Friday, October 30, 2015 21:00

  The end of the year is the time we start to look forward to the next year and develop goals and plans. Performing a check up on the state of the business will help to identify opportunities to be … Continue reading

 
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The Automotive Repair Work Scheduling Process

Thursday, September 24, 2015 23:56

  The work scheduling process in automotive repair is generally undertaken in a phased manner. The first phase involves loading the shop to the desired capacity ensuring that sales goals will be met and the most will be made of … Continue reading

 
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The 3 Primary Components of Scheduling In Automotive Repair

Saturday, August 22, 2015 18:08

There are three components that should be considered when setting a work schedule or when making adjustments to it. The first component is resources which refers largely to personnel but can also refer to assets such as bays and equipment. … Continue reading

 
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Automotive Repair Resource Interdependencies

Friday, July 24, 2015 0:47

There are many interdependencies in an automotive repair operation. Interdependencies can be sources of synergy or conflict depending on a number of factors. From a management perspective when people are aware that others depend on them and they’re sometimes the … Continue reading

 
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5 Keys to Auto Repair Shop Resource Utilization

Saturday, June 20, 2015 16:17

  Making the most of available resources in an auto repair business can have a major impact on sales and profitability. The objective of an auto shop is to service vehicles and thus much focus is directed to effective utilization … Continue reading

 
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Performance Management in Automotive Repair

Thursday, April 23, 2015 16:20

Performance management can be an important factor in success. Performance indicators can be evaluated at different levels to determine areas of strength and opportunities for improvement. To assess performance – measurements should be compared to one or more benchmarks. Examples … Continue reading

 
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Using Statistics in Automotive Repair

Wednesday, March 25, 2015 16:49

Statistical data is utilized throughout the automotive repair business. Statistics involve measuring and counting. The air pressure in tires, the depth of tire tread and the thickness of brake pads are examples of measurements taken frequently in automotive repair. Each … Continue reading

 
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5 Keys to Sales Strategies in Automotive Repair

Friday, February 27, 2015 0:17

A sales strategy is a plan that positions a company’s service offering in such a way that a competitive advantage is gained. A successful strategy will provide methods that allow sales personnel to communicate with customers in such a way … Continue reading

 
 
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