Archive for the ‘Auto Shop Management’ Category

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Employee Contributions in a Small Business

Monday, April 4, 2016 1:44

Small business owners should encourage contributions from all employees. Nothing will make an employee feel more part of a business than feeling like they can contribute. This should extend to them being able to make suggestions. This writer has seen … Continue reading

 
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Employee Engagement in a Small Business Environment

Monday, April 4, 2016 1:39

The term ‘Employee Engagement’ refers to the relationship between an organization and its employees. Wikipedia defines an engaged employee as one who is “fully absorbed by and enthusiastic about their work and so takes positive action to further the organization’s … Continue reading

 
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Management and Leadership in a Small Business

Monday, April 4, 2016 1:33

Much discussion has been devoted to the difference between management and leadership. There are many ways to define these important components of business. It has been said that leaders are born but management can be learned. This writer believes that … Continue reading

 
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6 Steps to Building an Annual Automotive Repair Business Plan

Monday, November 30, 2015 19:15

The business plan is an integrated definition of what will be accomplished in the upcoming year and the means by which it will be accomplished. Goals and objectives are set in the areas of marketing, sales and operations as well … Continue reading

 
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Adjusting the Automotive Repair Work Schedule

Thursday, September 24, 2015 22:50

A well planned work schedule will support maximum utilization of resources and ensure on time delivery to the customer. However things don’t always go as planned. Changes to the work schedule should be expected and scheduling adjustments should be made … Continue reading

 
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Detail Scheduling in Automotive Repair

Thursday, September 24, 2015 20:39

  When repair orders have been scheduled for start and completion dates/times the next step may be to fine tune actual assignments and resource utilization. This may go as far as scheduling the sequence in which tasks are performed on … Continue reading

 
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High Level Scheduling in Automotive Repair

Thursday, September 24, 2015 16:15

High level scheduling in automotive repair involves loading the shop to the desired capacity without actually assigning specific resources to work. For example if the goal of a shop is to load 20 flag hours per day into the schedule … Continue reading

 
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Capacity Scheduling in Automotive Repair

Thursday, September 24, 2015 0:24

Capacity scheduling is the first and highest level of scheduling in automotive repair. This refers to scheduling appointments so that enough work is loaded into the shop schedule to meet sales goals and make the most of resources without exceeding … Continue reading

 
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Date/Time Milestones and Automotive Repair Scheduling

Friday, August 21, 2015 18:31

Milestones or the planned dates/times that specific activities in the automotive repair process are to be completed are a critical part of planning and scheduling. Ultimately the most important date/time is the promised delivery of the vehicle to the customer. … Continue reading

 
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Automotive Repair Deliverables and Scheduling Considerations

Thursday, August 20, 2015 17:08

Deliverables in automotive repair are one of the variables that have a significant impact on scheduling and customer service. The services that are provided can vary considerably from one situation to the next and being able to adapt is imperative. … Continue reading

 
 
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Automotive Management Network

A place to exchange information …