Archive for the ‘Auto Shop Management’ Category

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The Impact of Political Events on the Auto Repair Business

Wednesday, July 27, 2016 21:58

  Political events can affect businesses at many levels. Elections, regulations and legislation can all impact business. The impact can be positive or negative depending on the circumstances. Elections can generate economic activity during the campaign process and changes in … Continue reading

 
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Fueling Continuous Growth in Automotive Repair

Friday, April 29, 2016 21:50

Continuous improvement fosters continuous growth. Therefore continuously assessing strengths and weaknesses of yourself and your competition will support success. This requires monitoring competitors, the marketplace and your own strengths and weaknesses. All factors will change over time thus areas of … Continue reading

 
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Striving for Excellence in the Automotive Repair Business

Friday, April 29, 2016 21:45

The performance level of a business lives in the mind of the customer. Working to continuously improve on both strengths and weaknesses will result in better and better service. Also when customers see continuous improvements it affects their perception of … Continue reading

 
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5 Keys to Knowing the Competition in the Automotive Repair Business

Thursday, April 28, 2016 21:31

  Identifying competitors and determining their strengths and weaknesses is a critical factor in building the image of your business from the customer’s perspective. Their perception of your business is as they see it in relation to other alternatives. Knowing … Continue reading

 
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4 Steps to Defining Your Automotive Repair Business

Thursday, April 28, 2016 21:26

  In Automotive Repair as in any business you are defined by your customers and their perception of you. In order to define yourself look to your customer base. Identifying the demographic attributes of your customer base will provide valuable … Continue reading

 
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Providing Employee Feedback in a Small Business Environment

Monday, April 4, 2016 1:49

They say a good manager praises in public and criticizes in private. The fact is that criticism can be offered in a constructive way or a negative way. Nothing will demotivate an employee more than criticism delivered in a negative … Continue reading

 
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Employee Contributions in a Small Business

Monday, April 4, 2016 1:44

Small business owners should encourage contributions from all employees. Nothing will make an employee feel more part of a business than feeling like they can contribute. This should extend to them being able to make suggestions. This writer has seen … Continue reading

 
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Employee Engagement in a Small Business Environment

Monday, April 4, 2016 1:39

The term ‘Employee Engagement’ refers to the relationship between an organization and its employees. Wikipedia defines an engaged employee as one who is “fully absorbed by and enthusiastic about their work and so takes positive action to further the organization’s … Continue reading

 
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Management and Leadership in a Small Business

Monday, April 4, 2016 1:33

Much discussion has been devoted to the difference between management and leadership. There are many ways to define these important components of business. It has been said that leaders are born but management can be learned. This writer believes that … Continue reading

 
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6 Steps to Building an Annual Automotive Repair Business Plan

Monday, November 30, 2015 19:15

The business plan is an integrated definition of what will be accomplished in the upcoming year and the means by which it will be accomplished. Goals and objectives are set in the areas of marketing, sales and operations as well … Continue reading

 
 
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