Archive for the ‘Auto Shop Management’ Category

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Achieving a Paperless Auto Repair Vehicle Delivery Process

Thursday, February 23, 2017 22:13

When returning the vehicle to the owner after repairs are performed there are parts of the process that can be handled with paper or automated. When these steps are automated – paper use as well as handling and storage costs … Continue reading

 
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Eliminating Paper Use by the Auto Repair Technician

Wednesday, February 22, 2017 19:41

  In a shop using paper – technicians are assigned work on printed work orders and information concerning inspections, diagnoses and recommendations are communicated back to the service advisor on paper. When these processes are automated paper usage is greatly … Continue reading

 
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Employing a Paperless Auto Repair Vehicle Check in Process

Tuesday, February 21, 2017 18:38

Before the advent of computerized auto repair systems a preprinted form was used to check a vehicle in. This form would be attached to a clipboard and the repair requirements, estimated price and damage marks were recorded on it. Then … Continue reading

 
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Auto Repair Annual Customer Follow Up Assessment

Wednesday, November 30, 2016 0:58

  Following up with prospects and customers can make a big difference in the amount of business earned. A follow up can help to bring in business but also can serve to identify the reasons for business loss. Either way … Continue reading

 
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Performing an Annual Automotive Repair Business Operations Check Up

Monday, November 28, 2016 22:50

When looking back at the previous year and ahead at the year to come the processes within an organization should be evaluated for potential improvement. Processes can be looked at from a cost perspective and from a sales perspective. Cost … Continue reading

 
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Performing an Auto Repair Annual Business Strategy Check Up

Monday, November 28, 2016 22:34

Before the start of a new year a business should conduct a review of the strategies that will be employed to guide the company. Everything begins with strategy and all planning such as budgeting is dictated by the strategies to … Continue reading

 
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Business Culture and the Work Environment

Tuesday, November 1, 2016 2:03

    The culture of a small business is determined by the owner and can be either positive or negative. Business culture can have a significant impact on the work environment and ultimately business success. A positive business culture will … Continue reading

 
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Top Down Business Culture Definition in Automotive Repair

Tuesday, November 1, 2016 1:58

  Business culture starts at the top. This is even more pronounced in a small business. Culture is largely based on principles and how people are treated. The beliefs and values of a small business owner permeate the work environment … Continue reading

 
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Business Culture and Mission Achievement in Automotive Repair

Tuesday, November 1, 2016 1:54

The foundation of business culture is shared goals and objectives. In the automotive repair business vehicles are repaired and customers pay for these services. However most small business owners have much greater ideas of service delivery and benefits they strive … Continue reading

 
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Relationships with Subordinates in Automotive Repair

Saturday, October 1, 2016 18:05

  Relationships with subordinates may be the least challenging of the business relationship types as the subordinate must please the person in a position of authority. However relationships with subordinates are an important key to success and efforts to foster … Continue reading

 
 
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