Archive for the ‘Auto Shop Management’ Category

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The Situational Leadership Style

Wednesday, March 28, 2018 19:31

  Situational leadership refers to providing direction in accordance with a given set of circumstances. This often requires a good degree of flexibility on the part of the leader but can be very effective in handling business issues and moving … Continue reading

 
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The Servant Leadership Style

Tuesday, March 27, 2018 20:37

  Servant leadership refers to a style by which a power sharing model of authority is employed and collective decision making is practiced. The essence of servant leadership is to foster leadership in subordinates. The more people can contribute – … Continue reading

 
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The Transformational Leadership Style

Monday, March 26, 2018 17:34

  Transformational leadership refers to a style by which an intellectually stimulating environment is created in the workplace through effective communication. This leadership style profoundly influences others and raises the performance level of the other members of the organization. Following … Continue reading

 
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Managing Process Flow in Automotive Repair

Wednesday, February 28, 2018 18:20

Organizing the processes within an automotive repair operation is one of the principle responsibilities of management. Well organized, clearly defined processes will have a huge impact on business success. There are numerous processes within an auto repair shop with the … Continue reading

 
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Personnel Organization in Automotive Repair

Tuesday, February 27, 2018 17:49

  An automotive repair operation at some point may find the need to organize personnel and divide responsibilities between people. In doing so it’s important to recognize whether activities within the business are value add or non-value add. It’s also … Continue reading

 
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The Auto Repair Shop Layout and Operational Performance

Monday, February 26, 2018 18:53

All aspects of a business operation are interrelated. The physical layout of an auto repair shop floor is the basis upon which the business operates. When determining the layout of a shop floor all factors and their relationships to each … Continue reading

 
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Physical Planning and Automotive Repair Proficiency

Tuesday, January 30, 2018 18:05

The physical environment within an automotive repair business will always have an impact and in some cases determine the definition of work processes performed. Many a shop owner has surveyed the layout of their shop and wished they had designed … Continue reading

 
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Process Planning and Efficiency in Automotive Repair

Monday, January 29, 2018 18:36

The focus of process planning is the elimination of waste and lag time between steps. When focusing on the operational processes that support a vehicle maintenance and repair operation the objective is to achieve maximum efficiency in both value add … Continue reading

 
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The Impact of Appointment Scheduling on Automotive Repair Operations

Monday, January 29, 2018 18:31

Scheduling work in advance through appointments can have a significant impact on auto repair shop operations leading to greater efficiency, higher sales and more profits. A shop that operates primarily through walk in business will not be able to achieve … Continue reading

 
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Checklist for Building a World Class Shop

Wednesday, November 8, 2017 23:12

By Bob Cooper We work with many world class shop owners throughout North America, and over the years we have discovered that the majority of them have a number of things in common. Beyond the fact that they are owned … Continue reading

 
 
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A place to exchange information …