Archive for the ‘Auto Shop Management’ Category
Employer/Employee Relationships in Automotive Repair
Friday, March 31, 2017 1:52
The employer/employee relationship can be one of the most significant factors in employee retention. Employees who feel position about their relationship with their employer will be more motivated to stay with a company than to leave and go elsewhere. Some … Continue reading
The Importance of Organization and Leadership in Automotive Repair
Friday, March 31, 2017 1:48
Organization in a business provides a stable work environment. The basis for employee retention rests on stability. When people know what to do and what to expect they sense security. Clearly defining the processes within an organization, setting realistic … Continue reading
Providing Career Growth and Security in Automotive Repair
Friday, March 31, 2017 0:42
In automotive repair the environment is continually changing as technological advances are made and methods of performing maintenance and repair are improved. Employees must feel that they’re not in danger of being left behind. Ongoing training for personnel is an … Continue reading
Employee Compensation in Automotive Repair
Tuesday, March 28, 2017 19:17
Although there are many factors that will attract and retain employees – the primary reason people go to work each day is to earn a living. In this area the shop is marketing itself as a desirable place to … Continue reading
Effective Hiring Techniques in Automotive Repair
Monday, March 27, 2017 18:00
Hiring employees is a critical aspect of managing an automotive repair business. Mistakes can be very costly while prudence can bring very positive results. Skills are important and are the basis for bringing people onboard but there are many other … Continue reading
Achieving a Paperless Auto Repair Vehicle Delivery Process
Thursday, February 23, 2017 22:13
When returning the vehicle to the owner after repairs are performed there are parts of the process that can be handled with paper or automated. When these steps are automated – paper use as well as handling and storage costs … Continue reading
Eliminating Paper Use by the Auto Repair Technician
Wednesday, February 22, 2017 19:41
In a shop using paper – technicians are assigned work on printed work orders and information concerning inspections, diagnoses and recommendations are communicated back to the service advisor on paper. When these processes are automated paper usage is greatly … Continue reading
Employing a Paperless Auto Repair Vehicle Check in Process
Tuesday, February 21, 2017 18:38
Before the advent of computerized auto repair systems a preprinted form was used to check a vehicle in. This form would be attached to a clipboard and the repair requirements, estimated price and damage marks were recorded on it. Then … Continue reading
Auto Repair Annual Customer Follow Up Assessment
Wednesday, November 30, 2016 0:58
Following up with prospects and customers can make a big difference in the amount of business earned. A follow up can help to bring in business but also can serve to identify the reasons for business loss. Either way … Continue reading
Performing an Annual Automotive Repair Business Operations Check Up
Monday, November 28, 2016 22:50
When looking back at the previous year and ahead at the year to come the processes within an organization should be evaluated for potential improvement. Processes can be looked at from a cost perspective and from a sales perspective. Cost … Continue reading
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