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Market Differentiation Strategies in Automotive Repair

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Saturday, April 29, 2017 17:39

Differentiation strategies focus on developing and promoting offerings that set a business apart from the competition. Employing this type of strategy can have an impact on customer acquisition as well as retention. Delivering things that are unique in the customer … Continue reading

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FastTrak Auto Shop Manager Release 7.0 is available for general release

Monday, May 15, 2017 17:43

  Risoria Limited is proud to announce that FastTrak Auto Shop Manager Release 7.0 is available for general release. Many enhancements and new features have been added to FastTrak increasing the wide array of support capabilities. Some of the new … Continue reading

 
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Customer Service Differentiation in Auto Repair

Saturday, April 29, 2017 17:25

In automotive repair customer service is all encompassing. Every aspect of the business affects customer relations. Of course points of customer interaction are the most recognizable areas of impact but the effect of vehicle service quality is an equally important … Continue reading

 
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Product Differentiation in Auto Repair

Saturday, April 29, 2017 17:21

Product differentiation in automotive repair equates to specialization in service offerings. As in any business model there are pros and cons to this strategy. Specialization narrows focus thus simplifying things in some respects but also presenting challenges such as attracting … Continue reading

 
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Price and Quality Market Differentiation in Auto Repair

Saturday, April 29, 2017 17:15

Price and quality are often viewed as two competing objectives. And that can very well be true. However achieving the optimum balance between the two can be the key to success. Focusing on differentiation in these two areas can have … Continue reading

 
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Market Differentiation through Technology in Auto Repair

Saturday, April 29, 2017 17:09

The use of technology can be a powerful differentiating factor in any business. In the automotive repair business technological capabilities can be leveraged to gain a competitive advantage in the marketplace. Two key areas this pertains to are customer interaction … Continue reading

 
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Employee Retention Strategies in Automotive Repair

Friday, March 31, 2017 17:02

In business – investment in employee retention can be one of the most significant contributors to success. Employee turnover can be very costly. It can result in lost revenue and increased expenditures. Evaluation of the investment made in employee retention … Continue reading

 
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Employer/Employee Relationships in Automotive Repair

Friday, March 31, 2017 1:52

The employer/employee relationship can be one of the most significant factors in employee retention. Employees who feel position about their relationship with their employer will be more motivated to stay with a company than to leave and go elsewhere. Some … Continue reading

 
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The Importance of Organization and Leadership in Automotive Repair

Friday, March 31, 2017 1:48

  Organization in a business provides a stable work environment. The basis for employee retention rests on stability. When people know what to do and what to expect they sense security. Clearly defining the processes within an organization, setting realistic … Continue reading

 
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Providing Career Growth and Security in Automotive Repair

Friday, March 31, 2017 0:42

In automotive repair the environment is continually changing as technological advances are made and methods of performing maintenance and repair are improved. Employees must feel that they’re not in danger of being left behind. Ongoing training for personnel is an … Continue reading

 
 
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