FastTrak Wireless Service Advisor uses a portable handheld device with a built in barcode scanner that allows the VIN number to be read electronically eliminating the need to hand write it and key it in after the fact. This guarantees the accuracy of the VIN and reduces manual work.

FastTrak Wireless Service Advisor allows an order to be taken at the vehicle. Once the VIN number is scanned and/or the license plate entered, FastTrak determines if the vehicle/customer exist in the database. If so, the entire order can be taken in just a few steps right at the vehicle. If the customer has an appointment with tasks and approval specified the only required entry is the odometer reading. The handheld program will prompt for previous recommendations and preventive maintenance requirements so they can be discussed and added to the RO while there with the customer. The approval can be given by the customer on the spot and an approved RO will be created in the FastTrak database.  The need to hand write information and rekey it later can be eliminated by use of the Wireless Service Advisor program.

FastTrak Wireless Service Advisor provides the ability to easily record vehicle damage marks. A vehicle picture is presented on the handheld screen and the user can use the touch screen to indicate damage marks. These damage marks are stored electronically in FastTrak and when the vehicle estimate is printed, the picture of the vehicle with the damage marks is printed for acknowledgement by the customer.