Auto Shop Management Solutions
The FastTrak Administration and Marketing Program is built to support the back office operations of the Auto Repair Shop. Customer reminders and marketing mailings can be generated and a number of other useful functions can be performed through this program.
FastTrak Administration & Marketing
The FastTrak Administration & Marketing Program employs a number of useful features that are utilized throughout the system. To review these features, click on this text or the heading above.
General Features
Reminder Generation
FastTrak Administration & Marketing has a versatile and effective reminder generation tool. Reminders can be generated based on service due requirements, recommended repairs or both. Output can be printed or sent via email or both. When using printed output, the data is generated and then processed using Microsoft Word's mail merge feature. This allows a variety of formats and layouts.
Marketing Generation
FastTrak includes a diversified marketing function that allows communication based on a variety of selection criteria. Customers within a selected zip code area or range can be targeted, those who've had a specified level of sales volume within a specified date range can be selected, customers who have a certain make and/or model of vehicle can be targeted as well as those who've had a specific service performed within the specified date range. Customers whose last visit was more than a specified number of months ago or who have visited within the specified number of months can be targeted. Marketing allows for mass email generation or for printed output.  When using printed output, Microsoft's Mail Merge function is used which allows for a great number of possibilities such as mailing labels, letters, postcards.

Analysis Reports
FastTrak includes a number of sales analysis reports that are presented in bar chart and/or pie chart format. Sales and profit can be viewed in a number of ways such as by service writer, technician, or the entire business.