FastTrak Autoshop Manager Service Advisor Console

FastTrak Service Advisor Console is a comprehensive application that combines the ability to manage the activities in the shop and ease of data entry into one program. The concept of allowing a large number of activities to be performed without changing screens is employed and the number of steps required to find or update information is minimized to the greatest extent possible.

Discounts for parts and labor can be established for each customer. They can also be specified for a single task or part on an RO.

FastTrak provides for vehicle damage marks to be stored electronically and printed on the Estimate for confirmation.

If a task is built on an RO and the customer declines to approve it, the task can be deferred and will be treated as a recommendation. An appointment can be scheduled with the task linked to it, or FastTrak will remind the service advisor the next time the vehicle comes in and it can be added to a new RO with all the detail and parts it was built with.

FastTrak allows specification of Quick List Tasks so that the most frequently used tasks can be selected and a simple RO can be entered and approved in just a few steps.

FastTrak provides for recommendations in a number of ways. They can be entered directly as text with optional labor and parts costs, generated as deferred tasks (explained on this page), selected from canned jobs, or system generated for next service due tasks. When a new RO is entered for the vehicle, the user will be notified that recommendations exist and they can then be added to the RO.

Canned jobs can be specified as Preventive Maintenance tasks that need to be performed at specified intervals. When an RO is entered for a vehicle that has not had a PM task performed within the specified time period, the user is prompted to add the PM task to the RO.

FastTrak has an interactive vehicle history inquiry that displays all work done on the selected vehicle. Search capability for specific tasks or parts can also be performed.

FastTrak includes a detailed profit analysis inquiry which displays the profit amounts and percentages for each task and part as well as the entire RO. Profit margins are color coded to recognize profit and loss as well as a warning to flag items that don't meet the desired profit margin specified in system set up.

If a repair order is deleted, it is saved and can be recovered. It will retain the original RO number and all other information.